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Fulfillment Manager


This is a Contract position in Mcdonough, GA posted December 16, 2020.

Fulfillment Manager

Job Details

Job Location

Purple South – McDonough, GA
Position Type

Full Time
Travel Percentage

Company Overview

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Position Summary

The fulfillment manager will be responsible for managing the overall process of product fulfillment to Purple customers; this includes direct consumers, wholesale channels, amazon distribution, and forward inventory locations.


  • Develop and lead a team of fulfillment associates.
  • Ensure timely and accurate fulfillment of orders which include small parcel packages, LTL and multi-truck load sized orders.
  • Build standard work, design work flow, and manage resources allocation around bottlenecks and evolving fulfillment models.
  • Work with cross functional teams including warehouse operations, production, customer delight, business unit managers and shipping/logistics team.
  • Reporting of daily and monthly KPI metrics.
  • Ensure inventory control processes and procedures are followed correctly.


  • 5 – 8 years of managerial experience in a warehouse fulfillment role and developing fulfillment people/teams.


  • Customer service centric and proactive communication style.
  • Strong organizational skills in a dynamics and rapidly growing environment.
  • Printer troubleshooting, familiarity with EDI, NetSuite (or other ERP systems) and performing data extraction.
  • Ability to troubleshoot inventory and data flow issues.


  • Medical, Dental, Vision
  • 401(k) Match
  • Generous PTO
  • Market Money
  • Earn a Mattress
  • Purple Swag
  • Amazing Purple Products


  • Make your mark: We value innovative thinking. At Purple, you will be empowered to bring your ideas to life as we work together to improve people’s lives through comfort.
  • Gain unique experience: Be a part of one of the fastest growing companies in Utah! The contributions you make will matter at Purple as the company continues to grow with you.
  • Awesome culture: Join the tight-knit team at Purple and you can enjoy working alongside industry experts, making close friends, and annual employee appreciation events.

Purple provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

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