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Solution Ownership – Senior Associate


This is a Full-time position in Atlanta, GA posted May 3, 2021.

A career in our Service Management practice, within Cloud Computing and Networking services, will provide you with the opportunity to focus on the joint business relationship between PwC and Google, HP, Microsoft, Oracle, SAP, and other cloud based platforms to bring new and innovative services to some of the largest companies. We help our clients adopt the cloud to transform Information Technology, scale and streamline operations and create new cloud based businesses through our strong alliances. You’ll be at the forefront of helping organisations around the globe adopt innovative technology solutions that optimise business processes or enable scalable technology. Our team helps organisations transform their Information Technology operations into additional sources of revenue by improving Information Technology service delivery, cost efficiency, and customer satisfaction. As part of the team, you’ll help our clients design and implement process strategies to address gaps in their cloud service delivery and service management proficiency.To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.As a Senior Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:* Use feedback and reflection to develop self awareness, personal strengths and address development areas.* Delegate to others to provide stretch opportunities, coaching them to deliver results.* Demonstrate critical thinking and the ability to bring order to unstructured problems.* Use a broad range of tools and techniques to extract insights from current industry or sector trends.* Review your work and that of others for quality, accuracy and relevance.* Know how and when to use tools available for a given situation and can explain the reasons for this choice.* Seek and embrace opportunities which give exposure to different situations, environments and perspectives.* Use straightforward communication, in a structured way, when influencing and connecting with others.* Able to read situations and modify behavior to build quality relationships.* Uphold the firm’s code of ethics and business conduct.Job Requirements and Preferences:Basic Qualifications:Minimum Degree Required:Bachelor DegreeMinimum Years of Experience:4 year(s)Preferred Qualifications:Preferred Knowledge/Skills:Demonstrates a thorough understanding of the technical program/project lifecycle including:* Managing enterprise-level technology, infrastructure, and security projects in heterogeneous computing environments and demonstrates the ability to manage relationships with multiple stakeholders;* Assembling and managing cross-functional teams, and defines implementation plans that include estimating schedule, effort, and cost;* Assessing the quality of work, managing progress, risks and problems throughout the project lifecycle.Demonstrates proven thorough knowledge and success within a professional services firm or large enterprise providing the following areas:* Project governance, e.g. organizational and process aspects;* Risk management and analysis, e.g. risk register, risk modeling, root cause analysis;* Issue management;* Construction of project management controls, e.g. schedule and cost control, change management;* Complex schedule analysis, e.g. critical path, schedule compression/time-cost trade-offs, change impacts;* Performance metrics and project reporting;* Quantifying cause and effect of delays using project and portfolio management applications;* Identifying and implementing process improvements that help clients achieve their business objectives; and,* Employing industry-leading practices to improve project performance.Demonstrates proven thorough knowledge of, and/or success in roles utilizing and leveraging, technology platforms, including the following areas:* Management and coordination of technology plan, build, run initiatives;* Technology platforms, including centralized, distributed, cloud-based, mid-range and database technologies;* Collaboration across functional areas, Development, QA and Operations, to assure technical credibility of a released technology;* Technical resource alignment for technical progression of program content;* Enterprise IT Services organizations and other Business Area IT Service Organizations pertaining to the delivered technology solution coordination; and,* Indirect IT Procurement, Asset Management, and Logistics including: IT Procurement and Supply Management; Asset management, hardware, software licenses, inventory; Vendor agreements, and Program support coordination.Demonstrates extensive abilities and proven success with leading diverse, cross-functional teams in establishing, monitoring, and controlling large scale projects for both individual projects and aggregated portfolios, including the following areas:* Managing and delivering highly complex Infrastructure technology projects in accordance with PMI/ industry-leading practices;* Building high performing teams, including providing meaningful written and verbal real-time feedback;* Managing multiple projects and teams concurrently;* Developing innovative solutions to complex problems, independently and proactively;* Utilizing multiple technologies, e.g. project control tools, statistics and risk packages, and Microsoft Office suite, including MS Project;* Managing project workflow, resources, and budgets;* Communicating technical concepts in a clear manner, verbally and in writing, to advance business initiatives;* Developing and building out a new service offering; and,* Leading development of proposals that strategically articulate the value of service offerings to generate new projects.

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