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Product Manager, Connected Consumer Health

Change Healthcare

This is a Contract position in Smyrna, GA posted December 16, 2020.

Transforming the future of healthcare isn’t something we take lightly.

It takes teams of the best and the brightest, working together to make an impact.

As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.

Here at Change Healthcare, we’re using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

 If you’re ready to embrace your passion and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.

Pursue purpose.

Champion innovation.

Earn trust.

Be agile.

Include all. Empower Your Future.

Make a Difference.

Product Manager, Connected Consumer Health Overview of Position Product Manager on the Connected Consumer Health lead the ideation, technical development and launch of innovative products that link healthcare consumers to their payers and providers.

This includes defining, building, launching and actively managing a portfolio of products and solutions that align with Change Healthcare’s strategies to engage consumers in their health, enhance our brand and competitive position in the marketplace, and delight our customers.

These tech savvy innovators leverage their keen business insight and strategic mindset to build customer-centric solutions that drive results. They plan and prioritize work to ensure that commitments are honored as they build internal and external partnerships working collaboratively to meet shared objectives.

Product Managers are customer-obsessed and actively learn through agile experimentation, design thinking, and market sensing as they strive to design user/consumer centric solutions with a results/outcomes orientation.

They are always seeking to tackle new problems and learn from both success and failure as they boldly invent and enhance new solutions to ensure Change Healthcare remains an industry leader.

 What will be my duties and responsibilities in this job?

Product & Solution Development : Drives product development with engineers and designers, working collaboratively to lead and manage ‘end to end’, the definition, development and/or delivery of a significant product, solution or service to ensure alignment with customer requirements ascertained through personal insight gained from focused customer engagement, empathy interviews and observations.

New Product Innovation: Works with business owners, UX team, and directly with customers to identify business opportunities and leads and manages efforts to bring new products to market balancing stakeholder needs and introducing innovative approaches, with a focus on opportunities for Artificial Intelligence, Machine Learning and Robotic Process Automation.

Product Vision/Brand: Establishes a shared product, solution, or service vision across the enterprise by building consensus on priorities leading to product execution, and ensuring that the product, solution, or service is aligned with Change Healthcare’s brand, strategic and competitive position, and other related/interfaced product, solution, or service.

Product Life Cycle: Leads and manages the ‘end to end’ product life cycle from strategic planning to development, deployment and related tactical execution to end of life sunsetting, working closely with Sales and Sales Operations to ensure successful product launch and any required end of life sunsetting.

Product Roadmap : Defines and analyzes metrics that inform the success of products, including the feature sets, business requirements, and measures of success of an overall roadmap, aligned with business strategy, and customer needs and informed by competitive intelligence, engages with the market (buyers, end consumers, delivery partners) to lead and manage the design a product, solution, or service strategy that is market driven.

Budgeting & Costing : Leads and manages the development and/or delivery of budget plans to successfully achieve P&L goals, applying financial acumen to ensure decision quality.

Comprehensive Data Collection, Research & Analysis : Makes authoritative technical and/or professional recommendations that have a significant short-term and long-term impact on the business.

Integrates usability studies, research, market analysis, solution validation, and design thinking into product, solution, and service requirements to enhance user satisfaction.

Defines requirements based on intimate knowledge of the customer and technology, and with a keen eye on the competitive landscape, continuously scanning, learning and implementing insights into product design.

Collaborative Stakeholder Engagement & Management : Works closely with senior leadership and stakeholders to ensure that business requirements are understood. Helps prioritize engineering work while balancing the requirements of customers and stakeholders.

Provides cross functional product leadership across key stakeholders including engineering, sales, account management, operations, user experience design, marketing, business development.

Project Management : Leads, manages, and delivers required outcomes for a portfolio of major projects in order to support the overall strategy.

Regulatory and Legal Compliance : Understands the applicable regulatory and legal requirements for product, solution, and service offerings; uses privacy, cybersecurity and other compliance by design concepts to insure product, solution or service offerings are compliant on launch and throughout end to end life cycle; leads and manages efforts to audit/attest to such compliance.

What are the requirements needed for this position?

5 years broad and deep product management experience Experience supervising and directing people and other resources to achieve specific end results within limited timeframes Experience with Clinical or Patient Access Workflows, Healthcare Data, or Interoperability Bachelor’s Degree required, Master’s Degree preferred What other skills/experience would be helpful to have?

Experience working in a matrixed environment preferred Design Thinking experience/certification preferred Data Collection and Analysis Project Management UX Design and Product Development Cycle Knowledge What are the working conditions and physical requirements of this job?

General office demands  How much should I expect to travel?

Must be able to travel up to 25%.

Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system  Equal Opportunity/Affirmative Action Statement Change Healthcare is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.

To read more about employment discrimination protections under federal law, read EEO is the Law at and the supplemental information at .

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to with “Applicant requesting reasonable accommodation” as the subject.

Resumes or CVs submitted to this email box will not be accepted.

Click here  to view our pay transparency nondiscrimination policy.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.

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